Shipping Policy

Shipping Rates and Information

FREE In Store Pick-up

All items are available for in-store pick up at no additional cost.  Your order MUST be placed 2 weeks prior to the first day of the semester!

Standard Shipping

Standard shipping is $6.99 and will be shipped via USPS. Expected delivery time is 3-5 business days for orders within the United States.

FREE Shipping for orders over $100

All orders over $100 are eligible for FREE shipping within the United States. As long as no special accommodations are required, the shipping will be automatically deducted from the order total. *Excludes Diploma Frames

Expedited Shipping

Expedited shipping will depend on location. Please contact us for more information. 

Overnight Shipping

Please contact us for a quote via phone or email.  

International Shipping

A flat fee of $49.99 will be charged for shipping internationally. Please note that we are not liable for orders after they leave the United States. For more specific information please email us at berkeleyorders@studentstore.com.

 

Shipment FAQ's

All diploma frames require a $20 shipping charge per frame ordered. The Cal Student Store is NOT responsible or reliable for any packages that are marked as "Delivered" by USPS, FedEx or UPS and are LOST. 

Shipping Methods & Rates

Standard Shipping

Rate: $12.95

Free shipping on orders over $198.00

Estimated Delivery: Arrives in 7-14 business days shipping via USPS. No Same Day Shipping After 12pm

Expedited Shipping

Rate: $34.95

Free shipping on orders over $1,000.00

Estimated Delivery: Ships via UPS 2-Day, Mon-Fri Delivery, No Sat/Sun Delivery, No Same Day Shipping After 12pm

In-Store Pickup

Estimated Delivery: In Store - Bookstore - 220 Pawtucket St, Lowell MA 01854

International Shipping

Rate: $95.00

Free shipping on orders over $2,000.00

Estimated Delivery: Charges are Subject to Change - Contact Bookstore for Shipping Quote.

CONTACT

UMass Lowell Bookstore
220 Pawtucket St
Lowell, MA 01854
(978) 934-2623
bookstore@uml.edu

HOURS

April Event Hours
Welcome Day April 11th - 10am-4pm
Ready, Set, Graduate April 13th - 830am-6pm
Junior Preview Day April 25th - 830am-2pm
Patriots Day April 20th - CLOSED

May Event Hours
May 1st - 830am-9pm
May 2nd - 10am-230pm

Summer 2026 Hours
Start Week of 5/17
Monday - Friday 830am-4pm
Saturday - Sunday CLOSED


Spring 2026 Hours (Begin Monday January 26th) :
Monday - Thursday : 830am-530pm
Friday : 830am-4pm
Saturday : 10am-2pm
Sunday : CLOSED

*Extended Hours - Start & End of Each Semester*
*Hours are Subject to change for Special Events*





Meet The Team -
Ada Ruiz - Operations Manager
Dante Hebert - Textbook Manager
Destinee Scott - Inventory Specialist
Megan Galloway - Regional Manager & Merchandise Manager

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2025 © UMass Lowell Bookstore. All Rights Reserved.
• 2025 © UMass Lowell Bookstore. All Rights Reserved.