Shipping Policy

Standard Shipping

Orders shipped to addresses within the United States typically arrive in 3 to 7 business days. Orders are processed within 1 to 2 business days; you'll receive an email with tracking information as soon as your package is on its way.

Expedited Shipping

Need your order faster? Expedited shipping is available at checkout when offered for your destination. Delivery times typically range from 2 to 3 business days from the date your order ships.

International Shipping

UMass Lowell Bookstore ships to many international destinations. Available services and delivery times are calculated at checkout and vary based on your destination and the items in your cart. International customers are responsible for any customs duties, taxes, or import fees that may apply on arrival.

In-Store Pickup

For orders eligible for in-store pickup, you'll receive an email when your order is ready. Please bring your order confirmation and a photo ID when you come to pick up.

Order Questions

If you have any questions about an order, shipping, or tracking, please contact UMass Lowell Bookstore directly. We're happy to help.