Back to results
Cover image for book Unaccountable

Unaccountable

What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care
By:Marty Makary
Publisher:Bloomsbury USA
Print ISBN:9781608198382
eText ISBN:9781608198399
Edition:1
Copyright:2012
Format:Reflowable

eBook Features

Instant Access

Purchase and read your book immediately

Read Offline

Access your eTextbook anytime and anywhere

Study Tools

Built-in study tools like highlights and more

Read Aloud

Listen and follow along as Bookshelf reads to you

New York Times Bestseller “Every once in a while a book comes along that rocks the foundations of an established order that's seriously in need of being shaken. The modern American hospital is that establishment and Unaccountable is that book.”-Shannon Brownlee, author of Overtreated Dr. Marty Makary is co-developer of the life-saving checklist outlined in Atul Gawande's bestselling The Checklist Manifesto. As a busy surgeon who has worked in many of the best hospitals in the nation, he can testify to the amazing power of modern medicine to cure. But he's also been a witness to a medical culture that routinely leaves surgical sponges inside patients, amputates the wrong limbs, and overdoses children because of sloppy handwriting. Over the last ten years, neither error rates nor costs have come down, despite scientific progress and efforts to curb expenses. Why? To patients, the healthcare system is a black box. Doctors and hospitals are unaccountable, and the lack of transparency leaves both bad doctors and systemic flaws unchecked. Patients need to know more of what healthcare workers know, so they can make informed choices. Accountability in healthcare would expose dangerous doctors, reward good performance, and force positive change nationally, using the power of the free market. Unaccountable is a powerful, no-nonsense, non-partisan diagnosis for healing our hospitals and reforming our broken healthcare system.

CONTACT

UMass Lowell Bookstore
220 Pawtucket St
Lowell, MA 01854
(978) 934-2623
bookstore@uml.edu

HOURS

April Event Hours
Welcome Day April 11th - 10am-4pm
Ready, Set, Graduate April 13th - 830am-6pm
Junior Preview Day April 25th - 830am-2pm
Patriots Day April 20th - CLOSED

May Event Hours
May 1st - 830am-9pm
May 2nd - 10am-230pm

Summer 2026 Hours
Start Week of 5/17
Monday - Friday 830am-4pm
Saturday - Sunday CLOSED


Spring 2026 Hours (Begin Monday January 26th) :
Monday - Thursday : 830am-530pm
Friday : 830am-4pm
Saturday : 10am-2pm
Sunday : CLOSED

*Extended Hours - Start & End of Each Semester*
*Hours are Subject to change for Special Events*





Meet The Team -
Ada Ruiz - Operations Manager
Dante Hebert - Textbook Manager
Destinee Scott - Inventory Specialist
Megan Galloway - Regional Manager & Merchandise Manager

CONNECT WITH US ONLINE

Instagram logo

Quick Links

managers
2025 © UMass Lowell Bookstore. All Rights Reserved.
• 2025 © UMass Lowell Bookstore. All Rights Reserved.